Information and explanation on how to rent

When you want to rent a product you must necessarily place the order

by choosing the rental dates from the day of arrival to the day of shipment for return

The first date to be entered in the appropriate space will be the date by which the rented product must arrive

then you will need to enter the date of return of the rented product.

Only in this way can we respond on availability for the chosen period.

For those who choose shipping, please note that delivery by the courier can take place on average in 1/4 days from departure from our point of arrival date.

For the islands, Calabria, shipping will be anticipated free of charge by 1/2 day from your request, provided that there is time and the possibility to do so:

For these reasons, it is recommended not to wait to place the order at the last moment to avoid delays in delivery

Advice for delivery and relative return in time with courier:

1) It is recommended to take a few more days of safety to avoid it not arriving on time: on average, shipping goes from 1/4 days

Fotocolombo will still try to ship, even if it will not always be possible, at least 1 day before the date preceding the expected standard shipment,

without charging any additional costs. (For the islands, Calabria, shipping will be anticipated free of charge by 1/3 day from your request if possible)

For these reasons, it is recommended not to wait to place the order at the last moment to avoid delays in delivery

For this reason, fotocolombo will not be responsible for any delay that may be attributable to any cause of force majeure

2) It is important to have the shipment delivered to a place where there is always someone

One solution is the depots for the safety of delivery (find out the opening hours)

The couriers do not deliver on Saturdays and Sundays, holidays or long weekends

Any delay in delivery or redelivery will be attributable only to the courier and will not be a reason to have a refund even for a part of the rental

The departure date will be the number courier tracking

The customer must return the goods at his own expense by choosing the preferred courier directly to: Fotocolombo srl Viale Verdi,95 23807 Merate (lc)

The customer, by shipping on the delivery day specified in the rental request, will not be responsible for the courier's delay in delivery

but only for the courier's failure to deliver the product or for its arrival in less than optimal conditions.

In the event of a late shipment from what was reported, the relative compensation will be withheld from the deposit.

If the customer wishes to keep the product for other days, he must make a request to Fotocolombo in good time and this will only be possible if the product does not have a rental request already booked.

You will receive the material on the first day selected by you and must return it to a courier to send it back to us on the last day selected in the calendar.

Payment must be made within 8 hours of ordering: otherwise availability will not be guaranteed for the dates marked. In case of date changes or cancellations, the amount paid will not be refunded in any way.

When picking up the rental material in the store, the following is required:

Payment for the rental in advance if not made before

A photocopy of your identity card

A deposit equal to the value of the rental material by check or credit card

For the rental of the material remotely, the following is required:

Payment for the rental in advance to confirm the order after our request.

Payment by bank transfer of the deposit equal to the value of the rental item, before the departure of the material.

General notes

The deposit is fully refunded only upon return of the material, after checking whether the rented material has not suffered damage.

If there is damage, the deposit will be retained pending the cost of repairs that will be retained from the deposit.

Rental is only available to residents in Italy and in Italy. For other countries, ask for information first.

Shipping insurance costs IMPORTANT:

Insurance costs for products whose value exceeds 2,500 euros or have a significant bulk such as bicycles, optics will have a separate increase in relation to the cost of the product that will be offered to you at a later stage.

For example, material that exceeds 10,000 euros has an insurance cost of approximately 100 euros / 200 euros.

In this case, wait to pay: We will give you the correct total to transfer as long as you agree: otherwise the order will be cancelled.

In the event of damage:

1) The deposit will not be returned immediately.

2) The cost of repair documented by the repairer's invoice will be deducted from the deposit,

+ the days of assistance that will be counted as rental days.

3) In the event of failure to return the product for any reason, the deposit will be used as a refund deposit because the days possibly passed by the repairer will also be counted or in the event of theft, the days beyond the final date established for the rental will be counted in the event of failure or partial payment of the value of the product